Leader for Excellence
The Leader for Excellence (L4E) is a two-day course equips delegates to lead and manage improvement projects. Delegates will learn how to use the EFQM Excellence Model to drive improvements. They will also learn about DMAIC (Define, Measure, Analyse, Improve, Control), self assessment and other tools to identify, structure and lead improvement projects. Successful delegates receive 'EFQM Leader for Excellence - Level 1' certification.
Course Overview
Leaders for Excellence is designed for managers who want to understand and apply the EFQM Excellence Model within their working environment. Using real application documents, from either the public or private sector and simple, effective tools, participants will learn how to identify areas for improvement and adopt a structured approach to effectively address them.
What’s in it for you?
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Understand the basics of the EFQM Excellence Model, the RADAR Logic and the Fundamental Concepts
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Learn how to interpret an assessment feedback report
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Understand how to use the DMAIC approach, and supporting improvement tools, to pinpoint and address the root cause of improvement areas identified
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Understand how to use the Business Excellence Matrix approach to develop an Enabler Map for your organisation and complete a Self-Assessment.
Accreditation
Individuals who pass the course will receive the official EFQM qualification as “EFQM Leader for Excellence – Level 1”. An additional qualification, “EFQM Leader for Excellence – Level 2”, will be given to participants who, within a year of the training, successfully complete within their organisation:
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